Study Shoppers, retailers have opposite views of robots in retail

Study Shoppers, retailers have opposite views of robots in retailStudy Shoppers, retailers have opposite views of robots in retailIts no secret that Amazon and e-commerce, in general, is killing retail. And retail is responding in kind, by beefing up their brick-and-mortar stores and ansprechbar portals with increased technology and personalization, plus often transforming their physical sites into Instagram-friendly experiences. But what do customers actually want?The Future of Retail, anew studyconducted by Oracle NetSuite in partnership with Wakefield Research and The Retail Doctor, a retail consulting firm, examined 1,200 consumers and 400 retail executives across the U.S., U.K., andAustralia.As it was discovered in the study, the retail industry is far out of step with what shoppers desires. While the retail industry is seemingly complicating matters with needless tech, most shoppers want to keep it simple, pay with their phones, and avoid robots.Retail execs think that theyve m ade the environment in their stores more welcoming. Customers didnt agree. 73% believe that the ambiance in retail stores has become more inviting in the past 5 years. Unfortunately, only 45 percent of consumers agree. 19 percent actually felt stores had become less welcoming.No one wants to talk to a robot to shop. Although 79% of retail executives believe chatbots are helpful to customers, 66% of customers disagree in fact, they consider chatbots an unhelpful scourge on the shopping experience, either in-store or online. Only 5% of consumers said theyd want more technology allowing them to talk or interact with a robot or chatbot.Retail execs think that blinding consumers with shiny technology will increase sales.79% of retail executives think enhancing stores with virtual reality and artificial intelligence will increase sales. Only 14% of consumers agree that unterstellung technologies will affect their buying decisions.The faith in tech continues, but only on one side 98% of r etail execs think virtual reality and artificial intelligence tools will increase foot traffic. 48% of customers do not think these things would influence whether or not they go into a store.Retail execs want to reach out and connect with customers on social media. Customers do not. Nearly every retail executive (98%) thought that they needed to engage with customers on social media in order to build relationships. Only 12% of customers thought this actually had an effect on how they viewed or interacted with a brand.So whats the good news?People still agree that theres a reason to set foot in a shop (97%). Customers like it most when brick-and-mortar stores have items that are consistent to what theyve seen online (36%) and have a smooth store layout (35%). What they would like to see in the future at stores are self-checkout options (38%) and mobile payments (15%).These findings point to a clear and urgent need for better customer service, saidBob Phibbs, CEO, The Retail Doctor, i n a release.No retailer wants their customers to be confused or anxious, yet more than half of respondents have felt that way while shopping contrary to popular belief, millennials want store employees to help them. With nearly every respondent reporting that they value brick-and-mortar stores, now is the time to craft every in-store interaction to keep shoppers coming back.

How to Handle a Job Interview in a Restaurant

How to Handle a Job Interview in a RestaurantHow to Handle a Job Interview in a RestaurantTzu siche are time when employers will invite job applicants to interview over a meal - even breakfast.This interview is just as important, perhaps even more than one in a formal business setting. Thats because its more conversational and less formal. If youre leid careful, you could let your guard down, make silly mistakes and share too much personal information. So its important to keep it professional and remember that youre being considered for a job, even though its not a formal in-office job interview. When youre invited to interview over a meal or a cup of coffee, take the time to prepare just as carefully as you would for an interview in an office setting. Here are some tips you can use for an interview at a restaurant. Get Ready for the Interview Prepare for the interview just as you would for any other one. If you are very nervous, check out the restaurant ahead of time. This way y ou will know exactly whats on the menu, where the restaurant is located, and how classy or casual the restaurant is. Many restaurants also have the menu available online to review. Going to the restaurant ahead of time will also give you a chance to plot our your route - whether you plan to drive or take transit. You can also figure out where to park if you plan to drive. Doing this will help keep you on time on interview day. Confirm the Details Be sure to confirm the arrangements so youre sure you end up at the right place at the right time. Confirm who you are meeting and get a cell phone number and give yours to the person scheduling, so you can get in touch just in case theres a glitch. Dont forget to find out whether there will be a reservation or if its just a drop-in visit. What to Wear What to wear to a job interview in a restaurant depends on the restaurant and how your interviewer(s) will be dressed. If youre interviewing for a job at a formal company and the res taurant is fancy, youll want to dress in business attire. If the company and the dining are more casual, like a bar,business casual may be in buchung. Your best bet is to ask the person who invites you for advice on what to wear. Bring Your Supporting Materials Just like you would for a formal office interview, be sure to bring any supplemental materials you may need to show or give to your interviewer. Just because you may be in a casual setting, doesnt mean the same etiquette doesnt apply. This may include bringing a copy of your resume, writing samples, portfolio or any other materials to support your application. When to Arrive Arrive a few minutes early, so you dont keep the interviewer waiting. Dont ask to be seated or order a drink at the bar. Greet the interviewer in the lobby or foyer with a smile and a handshake. Order Carefully When you order your meal, order conservatively. Dont order the most expensive entree on the menu. Also be careful about what you order . Food you can cut easily works best. Pasta, burgers and other food you have to pick up can be messy. I learned that lesson when I had a full schedule of interviews one day. I went to lunch with one candidate and made the mistake of ordering spaghetti. I spilled it and had a blob of sauce that I couldnt get out of my blouse for the rest of the day. Mind Your Manners Your mom was right when she told you table manners matter. Interviewers are going to be watching to make sure you are aware of proper dining etiquette, especially if you are being considered for a job where you will be dining with clients. While youre being interviewed, dont talk with food in your mouth and chew slowly. Although doggy-bags are a good way to eliminate waste, this might not be the right environment to ask for one. Some other things to consider Dont send your food back, and be polite to the wait staff and other people working at the restaurant. This is a good way to show what kind of personality you hav e. Drinking Alcohol Always be careful about drinking alcohol when youre interviewing for a job. If the interviewer orders a drink, you may want to follow suit, but dont feel obligated. If you choose to drink alcohol, dont have more than a glass of wine, and be very careful to stay focused on the conversation. When in doubt, just pass on the alcohol. Keep it Professional Especially if you have had a drink, or two, there can be a tendency to ramble on during a conversation and to share too much personal information. Of course, youll want to be friendly and personable, but keep in mind you are interviewing for a job, not dining out with friends. Who Pays the Bill? Be sure that if a potential employer takes you out to a meal for an interview, you let him or her pick up the tab. The person who invited you will expect to pay both the tab and the tip. If the bill is placed near or next to you instead, just ignore it and continue talking. Wait for the interviewer to ask for the bill. Of course, be sure to say thank you. Follow Up Just like you would with any other interview, follow up with a thank you note for the interview and the meal, reiterating your interest in the job. The Bottom Line Just because you may be interviewing for a job over a meal instead of in an office doesnt mean you shouldnt follow protocol. True, there may be some additional things to consider, like what to order, what to wear and who pays the bill, but these tips should help guide your meeting in this unconventional setting.

8 Job Search Tips for Environmentalists

8 Job Search Tips for Environmentalists8 Job Search Tips for Environmentalists6Seek out green companies to work for.Not all companies are created equal when it comes to green practices, and some are certainly better than others. If a companys environmental impact is important to you as an employee, be sure youre pinpointing organizations that support environmental sustainability.As we detailed in a post from earlier this year, there are three main ways to work for a green companyApply for jobs with companies that have green missions. It doesnt take a green thumb to find green jobs. Whether youre in marketing, media, or mortgages, there are a number of ways to find a green job. ansicht companies have regularly listed jobs in our Environmental and Green jobs category.Look for companies with green initiatives. Many companies outside of the green/environmental industry that you wouldnt think of as environmentally friendly actually are. These companies are a great place to find green jobs for all professions. Pay attention to each companys website.Find companies that allow for remote work. Another way for you to be green in your work life is by finding a company that will allow you to work remotely. By cutting your commute, youll prevent extra carbon emissions from going into the air. If you were working in a traditional office- where everything from the overhead florescent lights to the printers and even the coffee machine is powered by electricity- youll use up so much more electricity than you would at home.Do more research to determine if a company is green.Mother Earth News has a great list of tips for how to tell which businesses are eco-friendly. In particular, they offer several resources that actual tarif a companys eco-friendliness.Independent, nonprofit organizations such as Green Seal can be a great resource. Their website includes a search program so that you can quickly and easily locate eco-friendly businesses. Other sites will actually rate companies based on their eco-friendliness. Climate Counts takes into account everything from recycling programs to the energy efficiency of automated shipping systems and gives the company a score.Keep up your green practices in your job search.Theres no need to abandon whatever daily sustainability measures youve already taken when youre job searching. Here are some tips specifically meant to green your job search.Send digital thank-you notes. After an interview, its customary to send a thank-you note. There are some gorgeous digital designs to choose from, and you wont waste time or trees sending a paper thank you.Bring your own water. Youll probably be asked if youd like a bottle of water when you arrive at an interview, but be prepared to say no thank you by bringing your own reusable bottle of water.Use recycled resume paper if you need to print. Usually, its wise to bring a couple copies of your resume to a job interview. Stock up on some recycled resume paper for printing. And dont go crazy printing a lot of copies- two or three ought to do just fine.Take public transit, walk, or bike to a job interview. If at all possible, try skipping a car ride to your job interview, and use a more green transport method instead.Readers, what job search tips for environmentalists do you swear by? How do you stay green in your job search?

Quantify, Justify Your ROI

Quantify, Justify Your ROI Quantify, Justify Your ROI Selling yourself means demonstrating your value. Use these simple tips to make your case.Common wisdom from almost every resume writer, career coach, recruiter and hiring manager: Your resume should focus less on listing the jobs you’ve had than demonstrating the value you brought to each.It’s great advice, but not always easy to follow. If you’re in sales, you can expound on how you performed against quota. In accounting, you can cite return on capital; in operations, you can enumerate reductions in cost for manufacturing or distribution.Many other corporate jobs, however, are harder to quantify. Nevertheless, to command a senior executive salary, it’s essential you can justify your return on investment in dollars and cents.In fact, there are cost justifications for even the most non-quant job and non-numerical credentials that both hiring managers and recruiters will recognize, according to Sharon Jautz, an HR consultant specializing in online and digital media after more t han 20 years as an HR executive at companies such as Forbes Inc. and Playboy Enterprises Inc.The first step is quantification.“Every job is quantifiable to some degree, even if that’s not the only thing you use to judge it,” Jautz said. “At Forbes, I hired more than 100 people in a given year without using a recruiter. There’s a (budget) number for hiring; dividing by the number I hired gives you a cost per hire. Even facilities management has that kind of quantification; if you switch from one water supplier to another, that’s a demonstrable impact on cost.”Use common process-management or efficiency-modeling techniques to quantify the non-quantifiable parts of your job.Read up on goals or performance reviews you’ve received in your career, and convert your personal priorities or accomplishments into financial metrics that show how they would have benefitted the company â€" that’s why you were rated on them in the first place.There are three categories you can use to quantify your accomplishments: revenue, personal or staff productivity, and process efficiency.RevenueEvery job deals with numbers to some degree; if yours involves cash flow in any way, focus on that first. Talk about the number of prospects you reeled in, deals you closed or any increase in the volume of business for which you were responsible.Even if your job had nothing directly do to with landing the business or making a sale, talk about your accomplishments in the context of revenue. Note your accomplishment as a key part of the effort. Adapting Jautz’s example above, you might try: “Slashed hiring expenses and cost-effectively built top-flight staff in a division that increased revenue xx percent over two years.”Personal and staff productivityTime is money; literally. The company had to pay for your salary and benefits and those of your staff. Thus, anything you did to make them more effective reduced the amount of time they required to accomplish tasks â€" whether it was the design of a product, marketing, closing the books or any other corporate function â€" and afforded the company a quantifiable increase in productivity.As a manager, did you have to absorb the workload of another department without adding staff? Did you have to demonstrate increases in workload or the amount of work your staff did without increasing hours or pay? Convert that to cash and claim it as productivity increases that go straight to the bottom line with a direct reduction in SGA.To make it easer, estimate the salaries of the people that work with or for you and break it down by the hour. If you worked in a department of 10 people, each of whom made an average of $100,000 per year, working eight hours per day, five days per week, 52 weeks per year, each hour you saved for the staff was worth $480.77 to the company:(8*5*52)/(10*100,000) A full day is $3,846. Cut the length of a weekly staff meeting by 30 minutes (480.77/2 *52), and you’ve saved the company $12,500.02.Did you figure out how to handle a trade show or other group trip with two people rather than four? Figure in the travel and full-day pay of the people who didn’t go as savings you created.Process efficiencyProcess efficiency is productivity on steroids. Rather than reducing the amount of time it takes a department to do things, you reduce the time it takes a whole company or several departments to do things. A lawyer who reduced the amount of time it takes for several departments to sign off on a particular deal or complete a set of process requirements made each of those departments more efficient.Multiply the single department above by the number of departments and the number of people in each, and you’ve got a number that gets impressive pretty quickly. Even if you’re only saving time for the top managers of each division, there are a lot mo re zeros in their salaries than those of their employees; saving their time adds up even faster.If a deal or product or event can’t go forward without the process you completed, look at the total cost of the development of that whole process and estimate how much time you saved.Making sure a product could be launched two days earlier gave the company two extra days to sell it; reduced the downtime of manufacturing and distribution networks; and gave every department involved in its launch, promotion or sale two extra days to do other productive work.Put a dollar sign in front of those numbers, and you’ve given a prospective employer a quick and easy way to understand the benefit of hiring you.Other numbersEven if you can’t correlate revenue to your specific job, provide the numbers you can. In customer service, put in the number of customers your department was responsible for and the increases in customer satisfaction. In distribution, put in the volume of shipping and reduct ions in time or cost of transport, breakage or returns.No matter the job, there are a number of cases, number of customers, number of hours, number of applications or RFPs or payroll cycles for which you were responsible for. Put in some digits to give a hiring manager an idea of how busy you were or how big the division was that you supported.Putting ROI into practiceHRLadder member Suzanne Frawley had to translate what she had done (in past jobs) into value numbers and savings during the resume revamp that eventually landed her a job as learning and development manager an office of German pharmaceutical giant Boehringer Ingelheim.Sales is especially numbers-heavy when it comes to hiring, according to Russell Watkins, principal of Executive Search Professionals, a search firm in Texas. That makes it easier to use hard data to justify your compensation, but means you have to use a lot more detail and be prepared for more verification than people in less measurable jobs.Without givin g away competitive information about who the customers were or even how they landed one, candidates for sales jobs have to list as much detail as they can about quotas and sales growth, Watkins said. That includes details like how much monthly recurring revenue they generate, the number of new customers per quarter and the amount of new sales per quarter.“I hate to say this, but if they don’t put enough information on their resumes, they’re not going to get looked at,” Watkins said. “They should explain all the tools they used and the systems they worked on, whether they were in direct or channel sales, the type of vertical market, what percentage of plan they were under or over. Without that detail, some people just won’t call you.”

What your favorite pasta dish says about your personality

What your favorite pasta dish says about your personality What your favorite pasta dish says about your personality A good bowl of sizzling pasta al dente can turn a bad day right side up. But when it comes to choosing the  type  of pasta to make, we all have our preferences. Maybe you’re a fan of the creamy white sauce pasta, or you prefer eating your noodles with a meaty sauce. Whatever the case, your favorite pasta dish can reveal a lot about your personality. Find out what your favorite pasta dish says about you.1. Penne Alla Vodka - You like to partyAnyone who likes to eat their pasta with vodka sauce definitely enjoys a good pub crawl. You’re the life of the party and usually the last person to leave the dance floor when the club is closing.Follow Ladders on Flipboard!Follow Ladders’ magazines on Flipboard covering Happiness, Productivity, Job Satisfaction, Neuroscience, and more!Our favorite Penne alla Vodka recipe:  Penne with vodka sauce from Handle the Heat2. Spaghetti With Clams - You’re adventurousYou need to be a little adventurous to eat your pasta with little creatures tha t live buried under the sand at the bottom of the ocean. But hey - we’re not judging you, we wish that we had your sense of adventure! You’ve likely already skydived at least once in your life and you’re probably a certified scuba diver.Our favorite spaghetti with clams recipe:  Spaghetti  with  clams, parsley, garlic and lemon from Food523. Mac And Cheese - You put family firstThere’s nothing that makes you happier than sharing a big pot of mac and cheese with your family. You likely live close to home and enjoy a close relationship with your parents and siblings. You would do anything for your family and you truly value their opinion. If they don’t approve of your SO, that relationship won’t last long.Our favorite mac and cheese recipe:  Creamy  crockpot  butternut mac and cheese from A Beautiful Mess4. Pasta Al Pomodoro - You like the classicsYou like pasta al pomodoro because it’s the most iconic of all the pasta dishes. You’re a firm believer that the origina l is always better than the remake. You probably have a stack of Jane Austin novels in your bedroom and an Audrey Hepburn poster on your wall. You secretly wish that you grew up in the ’50s and Top 40 music is your worst nightmare.Our favorite pasta al pomodoro recipe:    Spaghetto al Pomodoro from Eataly5. Ravioli - You’re full of surprisesYou’re not easy to predict and people who have preconceived ideas about you when they first meet you find that you’re a completely different person after getting to know you better. You’re the sweet, quiet one who likes to get a little wild sometimes. Like ravioli, you appear hard to read on the outside but on the inside, you’re bursting with flavor.Our favorite ravioli recipe:  Portobello mushroom ravioli with peas and prosciutto from Bev Cooks6. Pasta Primavera - You’re a secret health nutYou pretend to be a pasta person, but secretly you still care about eating your vegetables. That’s why you steer clear of the higher calorie creamy pasta dishes that all of your friends order when you go out to eat Italian. You care about eating healthy but you’ll never deprive yourself of all the yumminess that life has to offer.Our favorite pasta primavera recipe:  Easy pasta primavera recipe from Simply Recipes7. Spaghetti Aglio E Olio - You’re a minimalistIf you like eating your spaghetti simply with olive oil, fresh garlic, red pepper flakes and nothing else, then you’re one of those people who thinks less is best. You’re happy with owning only a few quality possessions and your worst nightmare is a cluttered closet. You’d rather spend your money on travel than an expensive car.Our favorite spaghetti aglio e olio recipe:  Spaghetti aglio e olio from Kitchn8. Pasta All’Arrabbiata - You’re the sassy oneYou’re a little spicy, just like your favorite pasta dish. You live your life with a “take it or leave it” attitude - people can either take you as you are or take their business elsewhere. In It alian, “Arrabbiata” means angry, but you’re not an angry person by nature, you’re just not afraid to confront people if they betray you.Our favorite penne all’arrabbiata recipe:  Spicy arrabbiata penne from the Food NetworkThis article originally appeared on Swirled.You might also enjoy… New neuroscience reveals 4 rituals that will make you happy Strangers know your social class in the first seven words you say, study finds 10 lessons from Benjamin Franklin’s daily schedule that will double your productivity The worst mistakes you can make in an interview, according to 12 CEOs 10 habits of mentally strong people

6 Things You Didn#8217;t Know About Reference Checking

6 Things You Didn#8217;t Know About Reference Checking 6 Things You Didnt Know About Reference Checking Whats there to know about checking references? A lot more than you might think. Here are six things you may not have known about this very common and very crucial practice: 1. Reference Checks and Background Checks Are Not the Same Thing Do you do both? If so, make sure youre getting useful insight from each and not just duplicating your work. For example, if you use reference checks to verify employment history, then youre not learning anything new. You could have gotten that information from the background check. Why do a background check? - To comply with the law (when required) - To verify employment history - To check criminal records Why do a reference check? - To confirm job titles and dates of employment - To learn about a candidates strengths and weaknesses - To better understand the candidates previous job duties and experiences Background checks are fairly standard, but the effectiveness of a reference check will depend on your process. If youre not able to differentiate your reference checks in a meaningful way, then its probably time to rethink your approach. 2. More Than  Half of All Resumes and Job Applications Contain Untruths* Can you tell fact from fiction? Probably not, but former coworkers and managers have firsthand knowledge of what a candidate is like to work with, what theyve achieved, and what theyre capable of. According to a survey of more than 1,000 senior managers, more than one in five candidates are  removed from consideration after their references are checked. Thanks to insight from candidates professional contacts, many employers are spared the expense of a bad hire. (*Society for Human Resource Management) 3. Traditional Reference Checks Can Take Weeks to Complete Meanwhile, your time-to-hire spins out of control. If your company requires a reference check as a condition of employment, then you and the candidate are at the mercy of the references who are in no hurry to call you back. Fortunately, when you automate the process, you can see much better results, including: -  an 80 percent response rate; - two-minute completion times; - and full reports (3-5 references) within 24 hours. 4. Employers Dont Know What Theyre Allowed to Say About Past Employees Therefore, they err on the side of caution. The truth is, in many states, employers are protected from civil liability when providing good-faith references and truthful negative information. But try telling that to a reference who wont pick up the phone. The answer is anonymity, which is an option in automated reference checking. Providing anonymity is a huge advantage because it boosts response rates and allows references to be honest about a candidate without fear of repercussion. 5. Reference Checking Doesnt Have to Be the Last Thing You Do Many companies use reference checking as a screen-in method, which means  it  happens at the end of the hiring process with the purpose of moving a candidate forward as long as references dont give the employer reason to reconsider. But what would happen if you checked references earlier in the process? Doing so could help you narrow down a large pool of candidates or identify the best match among top contenders. With automated reference checking, youre free from the time constraints and can check references for as many candidates as you like whenever you like. 6. References Are a Valuable (and Often Untapped) Source of Talent In most cases, employers contact references for one specific reason: to get feedback about a candidate. Its a single-serve conversation, and unless the employer is a renowned brand, the reference will know nothing about the company they just interacted with. Dont miss an opportunity to source great talent. As part of the reference checking process, consider asking references if theyd like to join your talent community. Its essentially a free referral program! Plus: - Candidates tend to choose their best professional contacts as references. - References usually work in the same field or industry as the candidate. - 30 percent of references will opt in, exponentially growing your talent pipeline. Greg Moran is president and CEO  of OutMatch.Master the art of closing deals and making placements. Take our Recruiter Certification Program today. We're SHRM certified. Learn at your own pace during this 12-week program. Access over 20 courses. Great for those who want to break into recruiting, or recruiters who want to further their career.

Make a Positive Impression When Interviewing Candidates

Make a Positive Impression When Interviewing Candidates Make a Positive Impression When Interviewing Candidates In today’s job market, talented creative and marketing professionals have lots of options. As a hiring manager, you need to use interviews as a platform to showcase both the position and your firm (in addition to evaluating if an applicant is right for the role, of course). When it comes to interviewing candidates, it’s essential to remember that it’s a two-way street. The person sitting across from you is assessing the opportunity - and how you represent the company - from the moment your interaction begins. Here are my seven tips to help you make a positive impression: 1. Nail the pre-interview prep Making a great impression begins before the candidate even walks through the door. Providing all the information they need in advance of an interview is a must. This includes confirming who the candidate will be interviewing with, who they should ask for on arrival, and providing directions and parking information to expedite their arrival. Devoting time to making sure their experience is a positive one from start to finish makes your company stand out. Even small things, such as letting your reception desk know you are meeting a candidate, demonstrates such attentiveness. 2. Pick the perfect interview spot The space you choose for interviewing candidates should be well lit, comfortable and conducive to conversation. If you’re meeting outside of your place of business, the environment is even more important. Think about the time of day and make sure your location won't be too noisy. Having to scream in a crowded coffee shop obviously wouldn’t be ideal. Interviews are already nerve wracking, so do whatever you can to select a location that will help put the candidate at ease. NEED TO HIRE? 3. Run on schedule I once participated in an interview where we kept a candidate waiting for what must have felt like an eternity because my colleague was running behind. Starting the meeting by profusely apologizing wasn’t part of our plan. Being even a little bit late for an interview (or keeping the person for far longer than scheduled) will give the impression that the applicant’s time is not important to you. 4. Be prepared Even if you have read the candidate’s resume very closely, scan it again before you enter the room, and keep it on hand. Also bring a copy of the job description and the questions you plan to ask for quick reference. Decide in advance, not on the fly, how you can best convey the greatest selling points of the job and your company culture. It’s your responsibility to bring to life what makes your creative department or agency such a rewarding place to work. 5. Practice positive body language Body language is complex. As the interviewer, yours sets the tone for your interaction. The candidate will likely take cues from you to get a sense of how they are doing. Pay attention and use your body language to communicate your interest in the conversation. Avoiding eye contact, fidgeting, crossing your arms or slouching can send negative signals loud and clear. Out of respect to the interviewee, regardless of their performance, keep your own body language in check. 6. Avoid potential distractions Don’t check your phone or computer during an interview - or let anyone who isn’t supposed to be in the room interrupt you. In short, focus solely on the candidate and nothing else. It’s smart to take notes, which can prove to be particularly useful if there will be additional rounds of interviews - and also demonstrates attentiveness, which reinforces a positive impression. 7. Wrap things up positively Regardless of how well or poorly the interview went, treat all your candidates with respect and close the interview in a positive manner. Allow time for them to ask questions - and answer each one enthusiastically. Thank the person for their time and explain next steps. Smile. Make eye contact. Shake hands as you depart. Your end goal is for job candidates to leave feeling excited about your company and the opportunity to work with you. If you’re professional, prepared, enthusiastic and authentic, you will make a good impression on your next employee from the outset. Octavia Goredema is the founder and editor of Twenty Ten Talent, a career resource for talented young black women. Find her on Twitter at @OctaviaGoredema.

How to Develop an Ice Breaker at Work

How to Develop an Ice Breaker at Work How to Develop an Ice Breaker at Work Tired of spending time searching for an icebreaker through books and online and then, spending even more time to redesign the icebreaker for your needs? It’s difficult to find the perfect icebreaker, that reinforces the topic of your training, to use with your group, in your setting. You can easily develop an icebreaker that will warm up the conversation in your training class, reinforce the topic of the training session, and ensure that participants enjoy the training. Or, alternatively, you can develop a quick icebreaker, which is just for fun and to warm up your group. You can use an icebreaker such as the five of anything icebreaker or my favorite icebreaker if these are your goals. Also, you can decide the type of icebreaker that will have your desired impact in your training session. However, the more time you invest in icebreaker participation during the session, the more important a training reinforcing icebreaker becomes. Use these tips to develop your own icebreaker. Tips On How to Develop an Ice Breaker Decide how much time, relative to the length of the training session, you have to invest in an icebreaker. Keep in mind that with adult learners, the facilitator should talk and present 60-70% of the time. Thus, your time for trainee participation, including the icebreaker, is 30-40% of the training time.Figure out the characteristics, interests, and preferences of the participants for whom you want to develop the icebreaker. Different groups have varied preferences.Determine the goal of your icebreaker. Is the purpose of the icebreaker to warm up the group and provide the opportunity for participants to meet each other? Is the goal to bridge the group into the topic of the training session? Is the goal of the icebreaker to allow participants to demonstrate what they know or have experienced on a particular topic? Or, is the goal to let the attendees participate in an activity that will demonstrate insights about the participants functioning together? The icebreaker can combine any o f these goals. Just match the goals to the needs and preferences of your participants. Movement in the Ice Breaker Decide if your group will appreciate warming up by talking with each other or if the group is action-oriented in which case, they will appreciate movement. In a multiple day session, you might want to do both. One way to initiate early movement is to assign seating by asking participants to find the table partners who drew the same object out of a bag. For this exercise, I have used candy bars, numbers on the bottom of plates or chairs, and fruit. (Everyone with an apple sits together, as an example.) Use your imagination and your knowledge of your group. Another easy icebreaker is speed networking. Number the participants off in twos and tell them they have two minutes to tell their partner something important about themselves. At the end of two minutes, one of the partners moves to the next partner. If you keep time carefully, this activity may enable all participants to talk with each other. (Alternatively, you can give them two or three questions to answer such as where they went on their most recent vacation.) Training Reinforcement and Discussion Ice Breaker Determine a concept relative to the training topic that is engaging, worthy of reinforcement, potentially expandable, and likely to spark discussion. As an example, for the icebreaker in a team success training session, I asked participants to describe their worst team experience and give three reasons why the described team was a bad experience. In another session, for the icebreaker, I asked the participants to describe their best team experience with examples of why they rated this experience their best. In customer service training, the icebreaker question could be: describe your worst customer service experience and describe the training you’d offer the service provider if you had the opportunity. In a management development session, ask participants to share with each other the characteristics of the best managers they have known. In a leadership seminar, participants can describe why they followed their most influential leader. When participants know each other and work together, discussion questions on the theme of the training work well. But, even if you have used a quick movement icebreaker, you may want to follow it with a discussion question icebreaker that pulls them into the topic of the seminar. Action-Oriented Ice Breaker Depending on the time available, some groups enjoy competition. Others enjoy building or making something. Working with a police group, I had them build simple paper airplanes to see who could fly their plane furthest from the starting line in three tries. With an engineering group, I prepared bags of fun materials and challenged them to build spaceships. These activities are followed by small group debriefs that identify what the participants learned about themselves and others by participating in the activity. The police talked about competition and cheating. The engineers talked about how well the team had worked together to plan and execute the project. And, everyone photographed the fun. Ready to get started developing your own icebreaker? These ideas should help you move out of the starting gate. Youll never look back, I guarantee. Youll see how effective a custom-designed, tailored-to-the-group icebreaker can be with your participants.

The Freelancer Resume Writing Guide

The Freelancer Resume Writing Guide The Freelancer Resume Writing Guide If you’re a freelancer, like me, you know it has major benefits. Working from home, making your own hours and choosing your own clients, to name a few. You also know it has major stress points. One of the biggest stress points is constantly looking for new clients to keep your business growing. As freelancers, we’re essentially both employed and unemployed constantly. So, like any (semi)unemployed person, you need a killer resume. My gift to you, the brave souls who have quite literally made a career out of job searching, is The Freelancer’s Resume Writing Guide. What is different about a freelancer resume? The easiest way to answer this question is to think of the purpose of a full-time employment resume versus a freelance resume. The purpose of a full time-employment resume is to convince the employer that you possess the skills they are looking for, and that you also have the potential to grow with their company and fit into the mold long term. Most hiring managers are happy to train someone who has enthusiasm and will fit well with the company culture, even if their experience is a little weak. A full time employee is a long term investment. The purpose of a freelance resume is to sell the potential client on what you already can do. In most cases, they don’t need you to grow with their company, they just need you to get the job done quickly and efficiently. And since you’re being paid by the hour, training will be kept to the bare minimum. While one resume focuses on what you hope to do and how you want to improve on the experience you have, the other focuses on what you will do because you’ve already done the exact tasks before. What about a format? There are three types of resume formats. Chronological, functional and hybrid. While most job seekers will choose a chronological resume format, most freelancers will benefit from more of a functional format. A functional resume puts your qualifications and skills front and center rather than focusing on experience and education. How to setup a freelance resume Contact info and portfolio link No matter what kind of work you do, always include your full name, email address, phone number and mailing address (including zip code). Contact info is important for potential clients to get a hold of you, and for applicant tracking systems if applying through a form. Freelancers should also ALWAYS include a link to their portfolio. If you don’t have one, you need one. A freelancer’s best assets are their samples, and a resume can’t showcase those samples. Qualifications This section is the main focus of the freelance resume. It’s your chance to call out specific projects you’ve worked on. You can separate it into various sections if need be. For example, Content Marketing, SEO and Social Media Management. Each project mentioned should only use a single bullet point. Keep them short! Skills List any skills that differ from your obvious skillset. For example, if you are a freelance graphic designer, but you have experience coding, that’s an awesome skill to mention here. This is also the perfect section to list keywords for ATS. Professional Experience If you have any relevant full time employment history or long term freelance/contract work, list those here as you would on a traditional resume. Include your job title, dates of employment, and a couple descriptive bullet points. Education This section should only be included if you have relevant higher education (college or above). If you don’t, don’t sweat it. In my experience, your skills and experience as a freelancer are much more valuable to clients than education. One last tip: regardless of your craft, you should always customize your resume for every single job. Each freelance job you apply for will be asking for specific qualifications. You have the power to customize your qualifications to match exactly what the client is looking for. Customize and use this guide, and I guarantee you’ll start getting more, higher-quality freelance jobs!

Crowdsourced delivery app Roadie is the side hustle to your side hustle

Crowdsourced delivery app Roadie is the 'side hustle to your side hustle' Crowdsourced delivery app Roadie is the 'side hustle to your side hustle' Crowdsourced delivery service Roadie is the latest app to enter the side-hustle market. Founded in 2015, it now had 80,000 drivers nationwide using their own cars and vans to deliver in 11,000 cities, making it surprisingly easy for the average consumer to sent a chandelier (or a pet) long-distance, a bakery owner to send cupcakes across town, or major companies like Delta to quickly handle lost luggage and The Home Depot to tackle last-mile deliveries.Roadie was founded by Marc Gorlin, a serial entrepreneur whose previous business was Kabbage, which provides fast capital for small and medium-sized businesses in the form of a line of credit.Atlanta-based Roadie has serious backers: UPS and Google’s Eric Schmidt’s TommorrowlandVentures are investors, and Atlanta-based rapper Ludacris is a partner. Roadie uses UPS Capital for their insurance coverage, up to $10k.Drivers often “stack their apps” by spreading their work over multiple gig apps at once (Uber, Lyft, or food-delivery services), during different parts of the day, in order to maximize their cash or cobble together as much work as they need.Ladders spoke with Jamie Gottlieb, Roadie’s content and communications manager, about how Roadie worked.Why is it desirable as a driver to drive for Roadie?“Roadie is a great side hustle to your side hustle. We are an on-the-way delivery service, so we connect people and businesses that have stuff to send with drivers already headed in the right direction. As a driver, you could be taking your daily commute to work, or heading back and forth from campus… if you have extra room in your vehicle, you could pick something up along the way and make money on a drive you’re already taking.  Drivers get the freedom to choose what they want to deliver, and when they want to deliver. We do local, same-day last-mile deliveries as well as long-haul deliveries that can help subsidize, you know, the cost of gas on a road trip.”“Let’s say you are a crowdsourced driver, you’re looking for a flexible way to stack your money, stack your apps, and make driving as a service worth it. Generally, we pay more per trip than Uber or Lyft. Drivers make between $8-60 for local deliveries, depending on a number of factors like size and distance. We pay up to $650 long haul gig. The cut varies, but we’ll never take more than 20%.”How much does the average driver drive, and is there enough work available to be dropping off multiple packages along the way?“You want to have enough supply to keep drivers happy. And you want to have enough drivers in the system to make sure things get delivered. We work with Delta and reunite delayed baggage with Delta passengers. If you’re a driver, you could drive someone to the airport in an Uber, then take two or three bags back [with Roadie] into the city or back to wherever you came from and make $30, $40, $50 on that trip that you otherwise wouldn’t have been making money off.”Is there an average on how much an average driver drives for you?“I think that really depends on the driver and the market.  I would say it’s a side hustle. The vast majority are not driving for only Roadie full time. Basically, we see anyone who drives full time for ride-share companies, they do stack their apps. They pick up a really good sense of when there’s high volume for some applications, and when there’s high volume for others.”What other companies you worked with and also why they would choose Roadie over, say, UPS.“Delta Airlines, The Home Depot, plus there are some other big-name enterprises that we can’t share publicly yet. I think the very reasons why [big companies] use Roadie is everyone’s trying to figure out same-day last-mile delivery. Customer expectation for delivery has changed, thanks to Amazon.Traditional carriers are great, they’re huge and they do a fantastic job. But they struggle to do same-day. But if someone is headed in the right direction, they can have it acr oss town in an hour or less. Sending a UPS truck to do that takes a little longer.”

How to Answer Business Analyst Interview Questions

How to Answer Business Analyst Interview Questions How to Answer Business Analyst Interview Questions A business analysts core role is to understand a companys operations and goals and make suggestions for improvement. While the specific responsibilities and mission for business analyst positions vary from one company to another, there are a number of questions that youre likely to be asked in any business analyst interview. These questions include a combination of  behavioral interview questions, along with inquiries relating to business analyst terms and questions that test your skills as a business analyst. You will need to be able to construct complete answers, with anecdotes from your career that show successes related to the topics you are asked about. During your interview preparation, take a careful look at the job posting. Analyze the criterion the company mentions seeking in an employee. Do your best to match your skills and experiences to the specifications listed so that you can present yourself as a highly qualified candidate for the position. It can be helpful to review key  business analyst skills  the company will be looking for and come up with examples of how you have used them in practice. Also review the STAR interview technique and use it to come up with some sample answers to have ready to share with the interviewer. Take a look at the following questions, which are commonly asked during a business analyst interview, and think about how you would respond.   Business Analyst Interview Questions What analysis and modeling techniques and methodologies have you found to be the most effective, and why?What are some of the most important points a business analyst must take care of when preparing a business plan?What diagrams and/or other materials do you use to capture and describe customer needs and convey technical information?How many business case engagements have you worked on? What was your involvement?Tell me about a time when you created long-range plans at a previous employer.How do you determine which Business Intelligence (BI) tools to use? Which have you worked with? If two companies are merging, explain what tasks you would implement to make the merge successful, and how you would implement those tasks.Explain the steps you must take to create use cases when working with specific documentation requirements.Tell me about a time when youve had to work with difficult stakeholders, and how you handled it.Describe three of the different types of diagrams that business analysts most often use.Define and describe the difference between basic flow, exception flow, and alternate flow in use cases. Tell me about how you usually approach a project.How have you handled stakeholders who were difficult?Can you define the diagrams that business analysts use?Why do you think flowcharts are important?Where do you see the role of a business analyst fitting into an organization?What is your requirement elicitation strategy? Questions About Business Analyst Terms Define application usability.What is Pareto Analysis?What steps are necessary to turn an idea into a product?What does BPMN stand for? What is BPMN Gateway?Explain CAP Analysis.What does INVEST stand for and what does it do?What is meant by an alternate flow in a use case?Tell me what you know about scope creep.Describe the difference between a business requirement document (BRD) and functional requirement document (FRD).Explain the difference between an analysis model and a design model. Tips for a Successful Business Analyst Interview Before you arrive at your interview, make sure that you have spent enough energy  getting ready to interview. Preparing yourself for the most common business analyst job interview questions is only part of the challenge. Choose what you are going to  wear to the interview  ahead of time. Make sure it’s cleaned, pressed, and ready to go the night before. Have a briefcase or portfolio set with the  items youre bringing with you, so you’re not scrounging for a working pen at the last minute. Leave plenty of time to get to the interview. Aim to arrive 10 to 15 minutes early, and take into account transportation and parking. Paying attention to these seemingly small details is important in making the best possible impression on the hiring manager. Be sure that youre ready to sell yourself effectively during the interview by spending time thoroughly researching the company, and coming up with questions to ask the employer  as well. In addition to specific topics related to business analysis, you’ll also likely be asked some  general interview questions, so spend some time thinking about how to answer these as well. You will be much more confident, and likely to move ahead in the hiring process when you take the time to thoroughly prepare for your interview for a business analyst position.

The Number One Question You Must Ask for Etsy Resume Templates

The Number One Question You Must Ask for Etsy Resume Templates If you aim to make a new CV or maybe to refresh an existing one, have a look at the Fancy template. This template permits you to create a top-notch CV. Based on your industry or whether you're an academic, you might actually have to use a CV template. In some cases what you will need isn't a resume template whatsoever. When choosing to use our resume maker, there are various categories to pick from while browsing templates and styles for the sort of position you're trying to land. The flexible page designs are prepared to add your details to, so that you may land that creative job that you're aiming for! You have to be inclined to look at all options here. Now you are all set to take into account your choices and choose whether you're a superior candidate to work at home or not. Career Objectives are excellent for resumes with a particular intent. Microsoft Word resume templates are the most often used tool i n the work hunting. You could also see Resume Templates. Templates will be able to help you structure your letter and resume so they are well organized. Starting an Etsy Shop is serious company, but it doesn't need to be hard. It's possible for you to edit the entire design including icons and other shapes on the webpage. For instance, it includes a skills'' page at which you can use icons to clearly show your proficiency in many categories. It's quick and simple to find and use templates. Google Docs' letter templates supply you with a coordinated look to coincide with the type of your resume. Resume builder includes an immediate preview, and therefore you don't will need to save and refresh the page to see the way that it appears like. Therefore, if you'd like to make your resume stand out, utilizing an impressive template is a great idea. Simply click where you would like to edit, delete the dummy text and begin typing. Be sure to eliminate the brackets as you're replacing text. The Tried and True Method for Etsy Resume Templates in Step by Step Detail Include any skilled or community involvement regarding your career in the previous section of the resume. Undoubtedly, your experience in the business is an important issue. CareerAddict As a professional in any market, your CV is going to have to illustrate your experience and techniques in detail. So, as a newcomer to the expert world, you'll have to produce a balanced first CV that could highlight your educational background and appropriate experience. Above-mentioned three BPO businesses are America Most trustworthy BPOs. Knowing the advantages of utilizing our resume and CV maker is a means for you to stick out against other applicants while additional ly outshining others who want to know more about the exact position or field as you. It is possible to impress new customers or possible employers by showcase your very best work samples. Surely, you don't wish to bore your possible employer with lifeless simple resume. In addition, look at working with a professional recruiter to make certain that you've got the very best shot at landing the proper job. Sadly, freelancer sometimes includes an unfavorable connotation. It's not worth to shed a job you've always wanted. The job posting also needs a candidate with a proven ability to evaluate the skills of different nurses. Freelance work ought to be included as a boost to your resume, and is less valuable if you're doing work that doesn't relate to your field or wouldn't lead to a reference. In case you have experience in the subject of the job you're applying for, then the Etsy shop ought to be very brief. Attempt to keep the resume no longer than 1 page, especially if you're asking for an entry-level job. Etsy Resume Templates Secrets That No One Else Knows About Our resume builder makes it simple to create an in a couple of minutes. Using our resume and CV creators today is a method for you to break in the work world no matter your experience! The majority of the moment, applicants waste a great deal of time worrying what things to write in their resume, rather than how it needs to be written. How well you layout your resume is vital to increasing your likelihood of getting hired. Sign in should you experience an account. It's clean and simple to read. Not only must you to write up and or ganise all the relevant and necessary info, but you should also make it appear visually appealing. Your contact info and other information are available easily near the suitable icon.

The Pitfall of Theatre Resume

The Pitfall of Theatre Resume A History of Theatre Resume Refuted Or you can just download our templates that have the necessary format and just fillA them up. Various templates are supplied for different purposes. You can generate a receipt in a matter of minutes throughout the help of a Receipt Template. You can create a receipt that's professional and easy to comprehend through the help that is included in a Cash Receipt Template. Ruthless Theatre Resume Strategies Exploited The manual receipt form is made up of every one of the rules and regulation of distinct transactions which may be made. Contact information could possibly be the e-mail address or contact number of a man or woman who can confirm your involvement. Physical FeaturesActing is quite a visual art. It's possible that you may understand the objective of each format and choose the appropriate the one which will pay attention to your details efficiently. Then you likely might end up not including some crit ical locations and which include other individuals that aren't that required. Odds are you might wind up not including some critical locations and which includes other folks that are not that needed. Then it's likely that you may end up excluding some critical places and which include other individuals that aren't that essential. For those who deficiency function encounter or wish to earn a vocation transform, the combination structure is a better choice. The next position is about the project experience. You absolutely need to have some work experience if you'd like to obtain an entry level position. Irrespective of your degree of job practical understanding, your resume structure is important to making your program stick out. Even if you're putting on precisely the same show for a long stretch, you're still challenged every single day. Ensure you select the right type of template to fit your need. It is preferable to find a proper template than attempting to alter an existing one radically. For example in the event the template is for functional resume, trying to change it to a chronological format isn't going to serve the objective. Picking an incorrect type of job application format will result in job loss. When it isn't linked to the job which you wish to learn more on the topic of, skip it. There are a lot of varieties of resumes for accountant jobs which might be discovered on the net, also masking almost the entire accounting message. The Federal government Resume can give you a prospect for the upcoming possible customer. A swing can occasionally feel, for want of a better phrase, stuck in the wings in regards to audience recognition. Make certain you didn't miss whatever could cost you the job that you dream about! You don't need to damage your reputation, particularly if you are only starting out. As a Dance Captain, it's my job to see the show and make certain it is staying true to our creative team's vision. The most suitable acting resume showcases an actor's talent and diversity and list the range of projects they've worked on. Include acting programs you might have attended here too. As already described, you ought to decide on a resume structure that could be suited to your personal profile. Nonetheless, it doesn't always mean resume is simple to produce. As a consequence, no 2 resumes will look the exact same. If you enjoy performing improv, you can learn an entire selection of dialects and play any character you want. Special Skills Never underestimate the capability of the Special Skills section to give you a hand during an audition! Training proves that you're serious. Academics are part of the qualifications for admission with your artistic background. Theatre Resume Se crets In case you have any questions, don't hesitate to email us! Practical experience differs from your achievement. Apart from that, in addition, it showcases any distinctive skills present. The more skills that you have, the more marketable you're.

Student Resume Objective Examples Can Be Fun for Everyone

Student Resume Objective Examples Can Be Fun for Everyone In truth, it might not have dates whatsoever, but you must be listed in order of relevance instead. It is very important to bring all focus onto the abilities and individual attributes being supplied in these cases. A top quality sample customer service resume will incorporate several suitable key terms and phrases that could comprise phrases like customer satisfaction, customer retention, processes or efficiency, based on the particular job. You must know how to make the most truly effective student resume objective examples you could send to the business and supply great first impact about yourself, learn it here. Student Resume Objective Examples - the Story Your objective statement ought to be brief and focus specifically on your present career-related experience along with your developed skills. Since you'll discover, even in the event you don't have any prior professional experiences, it is possible to still dr aw on your school experiences. Everyone has desirable abilities and experiences to provide employers including you! Make certain you are mentioning the most relevant skills with excellent clarity. Here's What I Know About Student Resume Objective Examples Employers wish to know precisely what you did or learned so they know what you need to offer as an employee. They want to know exactly what student did high learned so they know what you have to offer as an employee. If you took dance school for ten years, that shows you're passionate and committed. At this time you can better the strength of your college student resume and boost your probability of being hired. There's tons of competition for jobs for high school students, and that means you need to make sure that you stick out from the crowd. Most high school students have a tendency to make an application for a food services position. The Nuiances of Student Resume Objective Examples The Student Resume Objective Examples For College can likewise be structured in the way which best presents your abilities and experience. An Objective is what kind of job which you are seeking. Career Objectives are excellent for resumes with a particular purpose. Employers can learn all they will need to understand about a candidate from their school performance, which means that your Education section should reflect well on you. Criminal Justice Jobs The requirements of the specific job will be contingent on the region of expertise. Applicants have a couple alternatives for the format. If you're a Data Science student, and you can select the previous course you studied. The Nuiances of Student Resume Objective Examples Sample Restaurant Team Member Resume Objectives It is a great idea to incorporate the name of the organization you're applying for as a way to show employers your interest and dedication. In case you haven't already, now's a great time to earn an expert email address. Though you might not have a work history or lengthy collection of impressive degrees, you can surely find something to include. An excellent approach to start on your resume as a high school student is to have a look at examples of resumes and read tips about what to include and the way to format your resume. By customizing your resume for the job that you want, you can show employers you've got the abilities and experience they're searching for. If you don't have a lot of work experience, you may use an objective similar to the one above to demonstrate that you know the demands of a customer service manager. Listing your skills is a way to rapidly communicate your capacity to be successful in the function. All the expert resumes share various characteristics. The Do's and Don'ts of Student Resume Objective Examples If you understand what the requirements are for the job which you want to know more about and you meet them, then you are able to boost your resume's capacity to have the recruiter's attention by highlighting one or two, or some of them and how they'll help you to perform better on the job in your objective statement. You have to customize your objective statement based on the job you're applying for and the in dustry you're applying in. All 3 professional resume writer providers provide a broad range of services and therefore do your homework and check into each one thoroughly before making your choice. Saying great customer service isn't enough.

The Downside Risk of Best Resume Format 2019 That No One Is Talking About

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Resume Editing Services Secrets That No One Else Knows About

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If you think that your CV is subpar, then ask someone that will help you out with the content and f ormatting. Hence, be sure that you can visually communicate all that you're capable of doing via your CV. Now, employers understand very well that it's challenging to continue the job with several employers with no gap. There are many companies that offer resume editing. Such software assists the recruiters facilitate the general selection procedure and pick the most appropriate candidates. Whether you fit for the job and whether you're a valued candidate is going to be decided dependent on your resume. The Foolproof Resume Editing Services Strategy There's need to edit the resume everytime based on the business's job profile of company where you're going to provide an interview. Verify these aspects before you choose their expert services. You in fact have to do something if you would like to get that different job. 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